SAWS Phone Number: Contact & Customer Service

Kim Anderson
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SAWS Phone Number: Contact & Customer Service

Are you trying to find the phone number for San Antonio Water System (SAWS)? You're in the right place. This article provides the most up-to-date contact information, including phone numbers, for SAWS customer service, billing inquiries, and emergency services. We'll also cover additional ways to connect with SAWS, ensuring you can quickly and efficiently get the assistance you need. Whether you're a new resident or a long-time customer, knowing how to reach SAWS is essential.

Understanding SAWS and Its Importance

SAWS, or the San Antonio Water System, is a public utility company that provides water and wastewater services to the San Antonio metropolitan area. SAWS is responsible for ensuring a reliable supply of high-quality water, managing wastewater treatment, and promoting water conservation efforts. SAWS plays a vital role in the community by maintaining essential infrastructure and supporting the sustainable use of water resources. This includes managing water lines, sewage systems, and conservation programs to meet the needs of a growing population. Their services are crucial for public health, environmental protection, and economic development.

SAWS Customer Service Phone Number and Contact Information

For general inquiries and customer service, the primary SAWS phone number to call is:

  • Customer Service: 210-704-SAWS (7297)

This number connects you to SAWS' customer service representatives who can assist with various issues. Here are some of the services they can help you with:

  • Account setup and management
  • Billing questions
  • Payment options
  • Service requests
  • General inquiries

Additional Contact Methods

In addition to the phone number, SAWS offers multiple ways to get in touch:

  • SAWS Website: The official SAWS website (https://www.saws.org/) provides extensive information, online bill payment, and service request options.

  • Online Account Portal: Manage your account, view bills, and track water usage through the SAWS online portal.

  • Email: While not the primary method, you may find email addresses on the website for specific departments or inquiries.

  • Mailing Address: For written correspondence, the mailing address is:

    San Antonio Water System P.O. Box 2449 San Antonio, TX 78298-2449

SAWS Emergency Phone Number

For emergencies, such as water main breaks or sewer overflows, it's critical to have immediate contact. The SAWS emergency phone number is:

  • Emergency Services: 210-704-7297

This number is available 24/7 to report urgent issues that require immediate attention. When reporting an emergency, be prepared to provide:

  • Your address
  • A detailed description of the problem
  • Any relevant observations

SAWS Billing and Payment Information

Understanding your SAWS bill and payment options can save you time and potential late fees. Here's a breakdown:

  • Methods of Payment: SAWS accepts various payment methods, including online payments, phone payments, mail, and in-person payments at authorized locations.
  • Online Payment: The easiest method to pay your bill is through the SAWS website. Create an account or log in to pay quickly.
  • Payment Assistance Programs: SAWS offers assistance programs for eligible customers. These programs help make bills more manageable.

Detailed Billing Inquiries

For specific questions about your bill, contact customer service at the primary SAWS phone number: 210-704-7297.

SAWS Water Conservation and Programs

SAWS is committed to water conservation. They provide several programs to help customers save water and reduce their bills:

  • Rebates: SAWS offers rebates for installing water-efficient appliances and landscaping features.
  • Water-Saving Tips: The SAWS website provides valuable tips on how to conserve water in your home and yard.
  • Water Conservation Programs: Participate in SAWS conservation programs to learn more about saving water and reducing your environmental impact.

Understanding SAWS Services

SAWS is much more than just a water provider. They manage a comprehensive range of services:

  • Water Supply: SAWS ensures the consistent and reliable delivery of safe, high-quality water to homes and businesses.
  • Wastewater Treatment: SAWS treats wastewater to protect the environment and public health.
  • Water Quality: SAWS monitors water quality to ensure it meets all federal and state standards.
  • Conservation: SAWS promotes water conservation through various programs and initiatives.

Frequently Asked Questions (FAQ) About SAWS

What is the SAWS customer service phone number?

The SAWS customer service phone number is 210-704-7297.

How can I pay my SAWS bill?

You can pay your SAWS bill online, by phone, by mail, or in person at authorized locations.

What is the SAWS emergency phone number?

The SAWS emergency phone number is 210-704-7297.

Does SAWS offer payment assistance programs?

Yes, SAWS offers payment assistance programs for eligible customers. Contact customer service for more information. Browns Depth Chart: Positions, Players, And Roster Analysis

How do I report a water leak?

Report a water leak by calling the emergency number, 210-704-7297, or by visiting the SAWS website to report the issue. Breaking: Kirk Suspect Apprehended – New Details Emerge

Where can I find information about water conservation?

Visit the SAWS website for information about water conservation tips and available programs.

How do I set up a new SAWS account?

You can set up a new SAWS account by contacting customer service at 210-704-7297 or by visiting the SAWS website. 29 Days From Today: What To Expect

Conclusion

Knowing how to contact SAWS is essential for managing your water and wastewater services effectively. By using the SAWS phone number, online resources, and other contact methods outlined in this guide, you can quickly get the information and assistance you need. Remember to keep the SAWS customer service phone number (210-704-7297) and emergency number (210-704-7297) handy for any water-related issues. For more detailed information, always refer to the official SAWS website.

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