Pacific Gas & Electric: Contact PG&E By Phone

Finding the right phone number for Pacific Gas and Electric (PG&E) can be tricky, but it's essential for managing your account, reporting issues, or getting assistance. This guide provides all the key PG&E phone numbers you need.

If you need to contact Pacific Gas and Electric (PG&E), knowing the right phone number can save you time and frustration. PG&E has different numbers for various services, from billing inquiries to reporting emergencies. This guide provides a comprehensive list of PG&E phone numbers to help you connect with the right department quickly. — Blue Jays Vs Dodgers: Historic Moments

PG&E Customer Service Numbers

General Customer Service

The main PG&E customer service number is your first point of contact for most inquiries. This number can help with billing questions, account management, and general service requests.

• Phone Number: 1-800-743-5000
• Hours: Monday to Friday, 7:00 AM to 7:00 PM

PG&E Bill Payment

If you need to pay your bill over the phone or have questions about your payment, use the following number:

• Phone Number: 1-800-743-5000 (same as general customer service; follow the prompts for billing)
• Hours: 24/7 automated system; representative assistance during business hours

Starting or Stopping Service

To start, stop, or transfer your PG&E service, call:

• Phone Number: 1-800-743-5000 (same as general customer service; follow the prompts for service changes)
• Hours: Monday to Friday, 7:00 AM to 7:00 PM

PG&E Emergency and Safety Numbers

Gas Leaks and Emergencies

For gas leaks or other emergencies, contact PG&E immediately. This is a critical number that should be used for any situation that poses an immediate safety risk.

• Phone Number: 1-800-743-5000 (same as general customer service; follow the prompts for emergencies)
• Hours: 24/7

Power Outages

To report a power outage or check the status of an outage in your area, use the following number:

• Phone Number: 1-800-743-5002
• Hours: 24/7

Other Important PG&E Phone Numbers

PG&E CARE Program

The CARE program offers financial assistance to eligible customers. For inquiries about the program or to apply, call:

• Phone Number: 1-800-743-5000 (same as general customer service; follow the prompts for CARE program)
• Hours: Monday to Friday, 7:00 AM to 7:00 PM

PG&E Customer Service for Business

Business customers have a dedicated line for their specific needs:

• Phone Number: 1-800-468-4743
• Hours: Monday to Friday, 8:00 AM to 5:00 PM

PG&E TTY for Hearing Impaired

For customers with hearing impairments, PG&E offers a TTY line:

• Phone Number: 1-800-652-4712
• Hours: 24/7

Tips for Calling PG&E

• Have Your Account Information Ready: Before you call, gather your account number, address, and any relevant details. This will help the customer service representative assist you more efficiently.
• Call During Off-Peak Hours: Call volumes are typically lower during non-business hours (before 9:00 AM and after 5:00 PM) and on weekends. However, note that some services may have limited availability during these times.
• Use the Automated System: For quick tasks like bill payments or checking outage status, the automated system can save you time. Listen to the prompts carefully and follow the instructions.

Alternatives to Calling PG&E

PG&E Website

The PG&E website (www.pge.com) is a valuable resource for managing your account, paying bills, reporting outages, and finding information about various programs and services. The website also has a comprehensive FAQ section that might answer your questions without needing to call.

PG&E Mobile App

PG&E’s mobile app allows you to manage your account, pay bills, report outages, and track energy usage from your smartphone. It's a convenient alternative to calling, especially for on-the-go access. — Texas Vs. Ohio State: Epic Football Showdown Preview

PG&E Online Chat

PG&E offers an online chat service on their website. This option allows you to communicate with a customer service representative in real-time via text. It’s a great alternative if you prefer not to call.

Conclusion

Contacting Pacific Gas and Electric (PG&E) is straightforward once you have the right phone number. Keep this guide handy for quick access to the numbers you need. Whether you’re reporting an emergency, managing your account, or inquiring about services, PG&E has a dedicated line to assist you. If calling isn't your preference, remember that the PG&E website, mobile app, and online chat service offer convenient alternatives. For immediate safety concerns, such as gas leaks, always call the emergency number immediately. By using the appropriate resources, you can efficiently address your PG&E-related needs and ensure your home or business remains safely powered.

FAQ: PG&E Phone Numbers and Contact Information

What is the main PG&E customer service number?

The main PG&E customer service number is 1-800-743-5000. You can use this number for general inquiries, billing questions, and account management. — Morgan Wallen Gillette Concert: Controversy And Comeback

How do I report a power outage to PG&E?

To report a power outage, call 1-800-743-5002. This number is available 24/7 to report outages and check the status of outages in your area.

What number should I call for a gas leak or emergency?

For gas leaks or other emergencies, call 1-800-743-5000 immediately. This line is available 24/7 and should be used for any situation that poses an immediate safety risk.

How can I contact PG&E for business-related inquiries?

Business customers can call 1-800-468-4743 for dedicated business customer service. This line is available Monday to Friday, 8:00 AM to 5:00 PM.

Does PG&E have a TTY line for hearing-impaired customers?

Yes, PG&E offers a TTY line for customers with hearing impairments. The number is 1-800-652-4712 and is available 24/7.

What are some alternatives to calling PG&E?

Alternatives to calling PG&E include using the PG&E website (www.pge.com), the PG&E mobile app, and the PG&E online chat service. These options provide convenient ways to manage your account and get assistance.

How can I inquire about the PG&E CARE program?

For inquiries about the PG&E CARE program, call 1-800-743-5000 and follow the prompts for the CARE program. Customer service representatives can provide information and assistance with the application process during business hours.