M&T Bank Customer Service: Phone Number & Contact Info

M&T Bank provides multiple channels for customer service, with the phone number being a primary point of contact. This article offers a comprehensive guide to reaching M&T Bank's customer service, ensuring you can efficiently address your banking needs.

M&T Bank Customer Service Phone Numbers

M&T Bank offers several phone numbers to cater to specific customer needs. Here are the key contact numbers:

• General Customer Service: 1-800-724-2440
• TDD/TTY Service: 1-800-890-3177
• 24-Hour Banking: 1-800-552-7722
• Report a Lost or Stolen Card: 1-800-472-3272
• Mortgage Customer Service: 1-800-724-2224
• Business Banking Customer Service: 1-800-724-6070

Other Ways to Contact M&T Bank

Online Banking

M&T Bank’s online banking platform provides a secure way to manage your accounts, pay bills, and transfer funds. You can also send secure messages to customer service representatives through the online portal.

Mobile App

The M&T Bank Mobile App offers similar functionality to online banking, allowing you to manage your finances on the go. It also includes features like mobile check deposit and account alerts.

In-Person

Visiting a local branch allows you to speak with a representative face-to-face. This can be particularly helpful for complex issues or when you require personalized assistance. You can find a branch near you using M&T Bank’s branch locator tool on their website.

Social Media

M&T Bank is active on social media platforms like Twitter and Facebook. While these channels are not ideal for sensitive inquiries, they can be useful for general questions or feedback.

What to Expect When You Call

When you call M&T Bank's customer service, you can expect a professional and courteous experience. The representative will likely ask for your account information to verify your identity. Be prepared to provide details such as your account number, Social Security number, and other identifying information.

Call Wait Times

Call wait times can vary depending on the time of day and call volume. Generally, weekdays during peak hours (e.g., lunch breaks, late afternoons) may result in longer wait times. Calling during off-peak hours, such as early mornings or late evenings, might lead to quicker assistance.

Tips for Efficiently Contacting M&T Bank

Have Your Information Ready

Before you call, gather all relevant information, such as your account number, recent transactions, and any specific details related to your inquiry. This will help the representative assist you more efficiently.

Be Clear and Concise

When speaking with a customer service representative, clearly state your issue or question. Providing concise information helps them understand your needs and provide the best solution.

Take Notes

During your conversation, take notes of the key points discussed, including any reference numbers or next steps. This can be useful if you need to follow up on the issue.

M&T Bank Customer Service FAQs

What are M&T Bank's customer service hours?

M&T Bank’s general customer service is available Monday through Friday from 8:00 a.m. to 9:00 p.m. ET and Saturday and Sunday from 9:00 a.m. to 5:00 p.m. ET. Hours may vary for specific departments, such as mortgage or business banking. — Detroit's New Bridge: A Game Changer For The City

Can I reset my online banking password over the phone?

Yes, you can reset your online banking password by calling M&T Bank’s customer service. Be prepared to verify your identity with personal information. — Hopewell Junction, NY Weather Forecast Today & This Week

How do I report fraud or unauthorized transactions?

To report fraud or unauthorized transactions, call the dedicated fraud hotline at 1-800-472-3272 as soon as possible. It’s crucial to report these issues promptly to minimize potential losses.

What should I do if I lost my M&T Bank debit card?

If you’ve lost your M&T Bank debit card, report it immediately by calling 1-800-472-3272. You can also report it through the mobile app or online banking platform.

How can I check my account balance?

You can check your account balance through online banking, the mobile app, by calling the 24-Hour Banking line at 1-800-552-7722, or by visiting a local branch.

Does M&T Bank offer live chat customer service?

Yes, M&T Bank offers live chat customer service through their online banking platform and mobile app. This can be a convenient option for quick inquiries. — Part-Time Jobs In Kalamazoo, MI: Find Your Ideal Role

Where can I find M&T Bank's routing number?

You can find M&T Bank’s routing number on their website, in the online banking platform, or by calling customer service. The routing number may vary depending on your specific location and account type.

Conclusion

M&T Bank offers various avenues for customer service, ensuring you can find the support you need. Whether you prefer phone, online, in-person, or mobile channels, M&T Bank aims to provide efficient and helpful assistance. Keep the key contact numbers and tips in this guide handy to streamline your banking experience.