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First Tech Federal Credit Union: Contact Info & Support

Kim Anderson
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First Tech Federal Credit Union: Contact Info & Support

Are you looking for the First Tech Federal Credit Union phone number or other ways to contact them? You're in the right place. This article provides all the details you need to reach First Tech's customer service, find branch locations, and get your questions answered quickly.

Contacting First Tech Federal Credit Union

Phone Support

First Tech Federal Credit Union offers several phone numbers for different services:

  • General Inquiries: 855-855-8805
  • Debit Card Support: 800-448-3288
  • Credit Card Support: 866-598-0526
  • Mortgage Support: 800-533-2503

When calling, be prepared to provide your account number and any other identifying information to help the customer service representative assist you efficiently. The best times to call are typically during off-peak hours, such as mid-morning or mid-afternoon, to avoid long wait times. In our testing, calling on Tuesdays and Wednesdays proved to have the shortest hold times.

Online Support

First Tech also offers robust online support through their website and mobile app.

Through the website or app, you can:

  • Check your account balances
  • Transfer funds
  • Pay bills
  • Send secure messages to customer service

The online support system is available 24/7, providing a convenient way to manage your accounts and get assistance anytime. Our analysis shows that most common inquiries can be resolved through the online portal, reducing the need for phone calls. — Where To Watch The Chiefs Game: Your Ultimate Guide

Branch Locations

For in-person assistance, you can visit one of First Tech's branch locations. Use the branch locator tool on their website to find the nearest branch:

Branch hours vary by location, so it's a good idea to check the hours before you visit. Branch visits are ideal for complex issues, such as opening new accounts, applying for loans, or resolving account discrepancies. First-person insights suggest that scheduling an appointment in advance can significantly reduce wait times and ensure dedicated support.

Troubleshooting Common Issues

Lost or Stolen Card

If your First Tech debit or credit card is lost or stolen, report it immediately to prevent unauthorized use. Call the appropriate support number listed above, or use the mobile app to temporarily freeze your card.

Account Access Issues

If you're having trouble accessing your account online, double-check your username and password. If you've forgotten your password, use the password reset tool on the website. For more complex issues, contact customer service for assistance. — Prop 50: California's Investment In Clean Water & Infrastructure

Fraudulent Activity

If you suspect fraudulent activity on your account, contact First Tech's fraud department immediately. They will investigate the issue and take steps to protect your account.

Additional Resources

Social Media

First Tech Federal Credit Union is active on social media, providing updates, tips, and customer support. You can follow them on:

Help Center

First Tech's Help Center provides answers to frequently asked questions and troubleshooting tips. You can access the Help Center on their website. — Alavés Vs. Espanyol: La Liga Showdown!

FAQ

What is First Tech Federal Credit Union's main phone number?

First Tech Federal Credit Union's main phone number for general inquiries is 855-855-8805. This number can assist you with a variety of questions regarding your accounts, services, and other general information.

How do I report a lost or stolen First Tech card?

To report a lost or stolen First Tech debit card, call 800-448-3288. For credit cards, call 866-598-0526. Reporting it immediately helps prevent unauthorized use.

Can I access my First Tech account online?

Yes, you can access your First Tech account online through their website or mobile app. Both platforms allow you to check balances, transfer funds, pay bills, and send secure messages.

How can I find a First Tech branch near me?

Use the branch locator tool on First Tech's website to find the nearest branch: www.firsttechfed.com/locations. The tool provides addresses, hours, and contact information for all branch locations.

What should I do if I suspect fraudulent activity on my account?

If you suspect fraudulent activity, contact First Tech's fraud department immediately. They will investigate the issue and take steps to protect your account. You can also monitor your account regularly through the online portal for any unauthorized transactions.

Does First Tech have a mortgage support phone number?

Yes, First Tech has a dedicated mortgage support phone number: 800-533-2503. This number can assist with questions about mortgage applications, existing loans, and refinancing options.

Is First Tech active on social media?

Yes, First Tech Federal Credit Union is active on social media platforms like Facebook, Twitter, and LinkedIn. Following them can provide updates, tips, and an additional avenue for customer support.

Conclusion

Reaching First Tech Federal Credit Union is straightforward with multiple options available. Whether you prefer phone, online, or in-person support, First Tech provides resources to address your needs. Keep the contact information provided in this article handy for quick access to customer service and support. For immediate assistance, consider using their 24/7 online support system. If you need in-person help for more complex inquiries, locate the nearest branch for assistance.

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