Eversource Customer Service: Phone Number & Support
Finding the right Eversource customer service phone number can save you valuable time. Whether you’re dealing with an outage, have billing questions, or need to start or stop service, knowing how to contact Eversource quickly is essential. This guide provides you with the key contact information and resources you need to get the support you require.
Eversource is a major energy provider, serving millions of customers across several states. Navigating their customer service options can sometimes feel complex. This article breaks down the process, offering a clear path to resolving your concerns and managing your account efficiently.
Eversource Customer Service Phone Number: Main Contacts
For general inquiries and immediate assistance, using the correct phone number for Eversource customer service is crucial. Here are the main contact numbers:
- Customer Service: The primary Eversource customer service phone number is typically used for billing inquiries, service requests, and general account management.
- Phone Number: 1-800-592-2000
- Hours: Monday-Friday, 7 AM to 7 PM (Specific hours may vary by location and service)
- Emergency & Outage Reporting: Report power outages and other emergencies through this dedicated line.
- Phone Number: 1-800-592-2000 (same as customer service, but prompts will direct you)
- Hours: 24/7
When you call, be ready to provide your account number and the address associated with your service. This will help the customer service representatives quickly access your account and address your needs.
Reporting an Eversource Outage
Experiencing a power outage can be disruptive, so knowing how to report it promptly is important. Eversource provides multiple ways to report an outage:
- Phone: Call the Eversource outage reporting line at 1-800-592-2000. Follow the prompts to report the outage. This is usually the quickest way to report an outage, especially during widespread events.
- Online: Visit the Eversource website. You can report an outage and check the status of existing outages through their online tools. This option allows you to track restoration progress.
- Mobile App: Eversource has a mobile app available for both iOS and Android devices. You can report outages, view outage maps, and receive updates directly through the app.
When reporting an outage, provide the following information:
- Your account number or service address.
- Details about the outage, such as the time it started and any observations (e.g., downed wires).
Eversource has a system for restoring power as quickly and safely as possible, prioritizing critical infrastructure and the number of customers affected. — Clinton Township, MI Weather: Forecast & Info
Eversource Outage Map: Tracking Power Restoration
Eversource provides an interactive outage map on its website and mobile app. The map allows you to:
- View current outages by location.
- See the estimated time of restoration (ETR) for affected areas.
- Monitor the progress of crews working to restore power.
The outage map is a valuable resource during power outages, offering transparency about the status of repairs.
Eversource Billing and Account Management
Managing your Eversource account and understanding your bill is important. Here's how to manage your account and understand your bill:
- Online Account: Create an online account on the Eversource website. This allows you to view and pay bills, track energy usage, and manage your account settings.
- Paperless Billing: Opt for paperless billing to receive your bills electronically. This helps reduce paper waste and provides quick access to your billing information.
- Payment Options: Eversource offers various payment options, including online payments, automatic payments, payments by phone, and payments by mail. Understanding these options makes it easier to pay your bills on time.
- Understanding Your Bill: Carefully review your bill to understand the charges and usage. If you have any questions, contact Eversource customer service for clarification.
Eversource Payment Options: How to Pay Your Bill
Eversource offers several convenient ways to pay your bill:
- Online: Pay your bill through the Eversource website or mobile app.
- Automatic Payment: Enroll in automatic payments to have your bill paid automatically each month.
- By Phone: Call Eversource customer service and pay your bill over the phone.
- By Mail: Send a check or money order to the address provided on your bill.
- Payment Locations: Visit authorized payment locations, such as local retailers, to pay your bill in person.
Choosing the payment option that works best for you can help simplify your bill-paying process.
Starting or Stopping Eversource Service
Whether you’re moving into a new home or relocating, starting or stopping your Eversource service is straightforward. Here’s what you need to do:
- Starting Service: Contact Eversource at least two weeks before your move-in date. Provide your new address, move-in date, and other required information. You may need to pay a security deposit, depending on your credit history.
- Stopping Service: Contact Eversource at least two weeks before your move-out date. Provide your current address, move-out date, and a forwarding address for your final bill. Make sure to take a final meter reading if possible.
Planning ahead will ensure a smooth transition and prevent any disruptions in service.
Eversource Moving: Transferring Service
When moving, transferring your Eversource service involves several steps: — AEW All Out 2025: Will Jon Moxley Dominate?
- Notify Eversource: Inform them of your move-in or move-out date.
- Provide Information: Give your new or old address.
- Finalize Details: Confirm meter readings and payment arrangements.
These steps will make your move easier.
Frequently Asked Questions About Eversource Customer Service
Here are some of the most common questions customers have about Eversource customer service:
- What is the main Eversource customer service phone number?
- The main customer service phone number is 1-800-592-2000.
- How do I report a power outage to Eversource?
- You can report a power outage by calling 1-800-592-2000, using the Eversource website, or using the Eversource mobile app.
- How do I pay my Eversource bill?
- You can pay your bill online, through automatic payments, by phone, by mail, or at authorized payment locations.
- How do I start or stop Eversource service?
- Contact Eversource at least two weeks before your move-in or move-out date to start or stop service.
- Does Eversource offer a mobile app?
- Yes, Eversource has a mobile app available for iOS and Android devices, which allows you to report outages, view outage maps, and manage your account.
- How can I view my energy usage?
- You can view your energy usage by logging into your online account on the Eversource website or through the mobile app.
- What are the hours for Eversource customer service?
- Customer service is generally available Monday through Friday, from 7 AM to 7 PM. Outage reporting is available 24/7.
Conclusion
Having the right information at your fingertips can make dealing with Eversource customer service easier. This guide provides you with the key phone numbers, online resources, and steps to take care of your needs quickly. By using the information in this article, you can efficiently manage your account, report outages, and ensure a reliable power supply.
For additional support and updates, always refer to the official Eversource website and app. If you have further questions or require assistance, don't hesitate to contact their customer service directly. Remember, having the right information can save you time and provide peace of mind. By using the customer service phone numbers and the online tools provided by Eversource, you can efficiently manage your energy needs and resolve any issues that may arise. — IU Football Score: Latest Results & Updates