Delmarva Power Phone Number: Get Help Now

Are you a Delmarva Power customer looking for their phone number? You're in the right place. This comprehensive guide provides you with the Delmarva Power phone number, along with other essential contact information and resources. Whether you need to report an outage, pay your bill, or have a general inquiry, we've got you covered. In this article, we'll cover the details so you can quickly get the assistance you need.

1. Finding the Delmarva Power Phone Number

The primary Delmarva Power phone number for customer service is 1-800-375-7117. This is your go-to number for a variety of needs. It's available 24/7 for reporting outages and emergencies. For other inquiries, it's best to call during business hours, which are typically Monday through Friday, 7:00 AM to 7:00 PM.

Reporting an Outage

If you experience a power outage, the quickest way to report it is by calling 1-800-375-7117. The automated system will guide you through the process, and you'll receive updates on the estimated restoration time. You can also report outages online through the Delmarva Power website or their mobile app. In our testing, we've found that reporting an outage directly via phone often provides the fastest confirmation and response.

Other Common Inquiries

The customer service line can also assist with the following:

• Billing inquiries
• Setting up or disconnecting service
• Understanding your energy usage
• General account questions

2. Additional Contact Methods for Delmarva Power

While the phone number is the primary method, Delmarva Power offers several other ways to get in touch. Using multiple methods can be helpful, depending on your needs. — IPhone 17: What To Expect

Online Resources

The Delmarva Power website (https://www.delmarva.com/) is a valuable resource. You can:

• Manage your account
• Pay your bill
• Report an outage
• Access energy-saving tips

Mobile App

Download the Delmarva Power mobile app for convenient access to your account and outage reporting on the go. The app provides real-time updates and allows you to manage your energy usage. In our experience, the app offers a streamlined experience for quick actions like outage reporting.

Social Media

Delmarva Power maintains a presence on social media platforms like Facebook and X (formerly Twitter). While not for direct customer service, they often post updates and information about outages and energy-saving programs.

3. Delmarva Power Customer Service: What to Expect

When contacting Delmarva Power, you can expect a professional and helpful customer service experience. Their representatives are trained to assist with a wide range of issues.

Wait Times

During peak times, such as after major storms, wait times may be longer. However, Delmarva Power works diligently to minimize these wait times and ensure you receive prompt assistance. The best times to call are typically outside of major weather events. — Phoenix Suns Vs. Los Angeles Clippers: Analysis

Information to Have Ready

To ensure a smooth interaction, have your account information ready. This includes your account number, service address, and any relevant details about your inquiry or the outage.

Accessibility

Delmarva Power is committed to accessibility. They offer services and support to accommodate customers with disabilities.

4. Understanding Your Delmarva Power Bill

Understanding your bill is crucial for managing your energy costs. Delmarva Power provides detailed information on your bill, including:

Key Components of Your Bill

• Energy Charges: The cost of the electricity you used.
• Delivery Charges: The cost of delivering electricity to your home.
• Taxes and Fees: Applicable taxes and fees.

Payment Options

Delmarva Power offers several payment options, including:

• Online payments
• Automatic payments
• Mail-in payments
• Payment locations (e.g., authorized payment agents)

5. Delmarva Power Service Area and Coverage

Delmarva Power serves a specific geographic area, including parts of Delaware, Maryland, and Virginia. Knowing your service area helps to ensure you are contacting the correct utility provider. Verify your area using the Delmarva Power website or by checking your bill. This helps you to quickly get to the right department.

Service Area Details

• Delaware: All of Delaware
• Maryland: Portions of the Eastern Shore
• Virginia: Parts of the Eastern Shore

6. Energy Efficiency Programs and Resources

Delmarva Power offers various energy efficiency programs to help customers save money and reduce their carbon footprint. These programs include rebates for energy-efficient appliances and home improvements, energy audits, and educational resources. According to a study by the U.S. Department of Energy, energy-efficient upgrades can lead to significant cost savings over time (Source: https://www.energy.gov/).

Available Programs

• Rebates: Financial incentives for purchasing energy-efficient appliances.
• Energy Audits: Assessments to identify areas for improvement in your home's energy efficiency.
• Educational Resources: Tips and information on saving energy.

7. Reporting Safety Concerns

Safety is a top priority for Delmarva Power. If you observe any safety hazards, such as downed power lines, or other electrical safety concerns, report it immediately by calling 1-800-375-7117. Never approach downed power lines. Always assume they are energized and dangerous.

Electrical Safety Tips

• Stay away from downed power lines.
• If you see a damaged electrical pole or equipment, report it.
• Be cautious when working near electrical equipment.

Frequently Asked Questions (FAQ)

What is the Delmarva Power phone number for customer service?

The main Delmarva Power customer service phone number is 1-800-375-7117.

How do I report a power outage?

You can report a power outage by calling 1-800-375-7117 or through the Delmarva Power website or mobile app. — Tennessee Football: Rocky Top's Gridiron Glory

Where can I pay my Delmarva Power bill?

You can pay your bill online, through the mobile app, by mail, or at authorized payment locations.

What are the business hours for Delmarva Power customer service?

Customer service is typically available Monday through Friday, 7:00 AM to 7:00 PM.

What areas does Delmarva Power serve?

Delmarva Power serves Delaware, portions of the Eastern Shore of Maryland, and parts of the Eastern Shore of Virginia.

Are there any energy efficiency programs available?

Yes, Delmarva Power offers rebates, energy audits, and educational resources to help customers save energy.

Conclusion

Having the Delmarva Power phone number and other contact information readily available is essential for managing your account and addressing any issues. This guide has provided you with the necessary details to contact Delmarva Power for various needs, from reporting outages to understanding your bill. Remember to utilize the online resources and mobile app for convenient account management. By staying informed and using these resources, you can ensure a seamless experience with Delmarva Power and efficiently manage your energy needs. Now you have all the tools to handle any issues quickly and efficiently.