Credit Acceptance: Phone Number & Hours Of Operation

Finding the right contact information for Credit Acceptance can be crucial, whether you're a customer with questions about your account or a dealer looking to partner with them. In this article, we'll provide you with the most up-to-date contact details, including their phone number and hours of operation, ensuring you can easily reach them when you need assistance.

Contact Information

Phone Number

The primary phone number for Credit Acceptance is (800) 634-1500. This number connects you to their customer service department, where you can address various inquiries related to your account or potential financing options. — Friday Night Football: The Ultimate Guide

Hours of Operation

Credit Acceptance's customer service is available during the following hours:

• Monday to Friday: 8:00 AM to 10:00 PM (Eastern Time)
• Saturday: 9:00 AM to 5:00 PM (Eastern Time)
• Sunday: Closed

Mailing Address

For written correspondence, you can reach Credit Acceptance at their corporate headquarters:

Credit Acceptance Corporation 25505 West Twelve Mile Road Southfield, MI 48034

Online Resources

Credit Acceptance also offers a comprehensive website where you can find information about their services, access your account, and explore financing options. Visit their official website at www.creditacceptance.com.

How to Reach Credit Acceptance Customer Service

By Phone

Calling their customer service number, (800) 634-1500, is the most direct way to get assistance. When you call, be prepared to provide your account information, such as your account number or social security number, to expedite the process.

Online Account Access

Credit Acceptance's online portal allows you to manage your account, make payments, and view statements. To access your account, visit their website and log in with your credentials. — Olive Branch, MS Homes For Rent: Find Your Perfect Rental

Email Inquiries

While Credit Acceptance does not provide a direct email address for customer service inquiries, you can submit a message through their website's contact form. This is a convenient option for non-urgent matters.

Social Media

Credit Acceptance maintains a presence on social media platforms like Facebook and Twitter. You can reach out to them through these channels for general inquiries or to seek assistance. However, it's recommended to avoid sharing sensitive personal information on social media. — Lake Houses For Rent: Your Ultimate Guide

Frequently Asked Questions (FAQs)

What is Credit Acceptance?

Credit Acceptance is an auto finance company that partners with dealerships to offer financing options to consumers with credit challenges. They provide indirect auto loans, meaning they work through dealerships rather than directly with consumers.

What services does Credit Acceptance offer?

Credit Acceptance primarily offers auto financing solutions for individuals with less-than-perfect credit. Their program helps customers purchase vehicles while also providing an opportunity to rebuild their credit.

How do I make a payment to Credit Acceptance?

You can make payments to Credit Acceptance through various methods, including online payments, phone payments, mail payments, and electronic funds transfers. Visit their website or call customer service for specific instructions.

How can I access my account information online?

To access your account information online, visit Credit Acceptance's website and log in with your username and password. If you don't have an account, you can register for one on their website.

What should I do if I have a complaint about Credit Acceptance?

If you have a complaint about Credit Acceptance, you can contact their customer service department by phone or submit a written complaint through their website's contact form. Be sure to provide detailed information about your complaint and any supporting documentation.

Does Credit Acceptance offer refinancing options?

Credit Acceptance primarily focuses on providing initial auto financing rather than refinancing options. If you're looking to refinance your auto loan, you may need to explore other lenders or financial institutions.

How can I contact Credit Acceptance for dealer inquiries?

If you're a dealer looking to partner with Credit Acceptance, you can reach their dealer services department by calling their main customer service number and selecting the appropriate option. You can also find contact information for dealer support on their website.

Conclusion

Reaching Credit Acceptance is straightforward, thanks to their multiple channels of communication. Whether you prefer phone, mail, or online methods, you can easily get in touch with their customer service team or access your account information. By providing clear contact details and operating hours, Credit Acceptance ensures that customers and dealers can access the support they need.

Disclaimer: The information provided in this article is for general informational purposes only and does not constitute financial advice. Contact Credit Acceptance directly for specific inquiries or assistance related to your account or financial situation.