CareSource Ohio: Phone Numbers & Contact Info

Kim Anderson
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CareSource Ohio: Phone Numbers & Contact Info

CareSource Ohio provides health insurance coverage to individuals and families across the state. Whether you're a member, a prospective member, or have questions about your coverage, knowing how to contact CareSource Ohio is essential. This comprehensive guide provides all the necessary phone numbers and contact information you need to get in touch with CareSource Ohio quickly and efficiently.

Are you searching for the CareSource Ohio phone number? You're in the right place. We'll provide a complete list of phone numbers for different departments to help you find the information you need quickly.

CareSource Ohio Phone Numbers: Get in Touch

CareSource Ohio offers multiple phone numbers to cater to various needs. The main customer service number is your first point of contact for general inquiries. But, if you have specific questions about claims, member services, or behavioral health, there are dedicated phone lines.

CareSource Ohio Member Services Phone Number

For general inquiries, assistance with your plan, or questions about your benefits, the CareSource Ohio Member Services phone number is your best bet.

  • Member Services: 1-800-488-0134

This number is available Monday through Friday, from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 12 p.m. Eastern Time. The Member Services team can assist with a range of topics, including:

  • Benefit questions
  • Finding a provider
  • Updating your information
  • Understanding your coverage
  • Requesting a new member ID card

What Can You Do with the Member Services Number?

The Member Services phone number is your gateway to support. Here's a quick look at how you can leverage it:

  • Enrollment: Get help enrolling in a CareSource plan.
  • Benefit Explanation: Understand the specifics of your health benefits.
  • Claims: Inquire about the status of a claim.
  • Provider Search: Find in-network doctors and specialists.
  • Member Portal Assistance: Receive help navigating the online member portal.

CareSource Ohio Provider Phone Number

If you're a healthcare provider looking to contact CareSource Ohio, a dedicated phone number is available. This line is specifically for providers and offers support with claims, prior authorizations, and other related issues.

  • Provider Services: 1-800-488-0134

This number is also the Member Service phone number.

Provider Support Services

CareSource offers dedicated support for healthcare providers. This support includes: Nami Live-Action Actress: Who Will Play Her?

  • Claims inquiries and submission assistance
  • Prior authorization requests and status checks
  • Information on care management programs
  • Guidance on CareSource policies and procedures

CareSource Ohio Pharmacy Phone Number

For questions related to pharmacy benefits, prescriptions, and medication coverage, there is a dedicated CareSource Ohio phone number to assist you.

  • Pharmacy Help Desk: 1-800-488-0134

This number is also the Member Service and Provider Service phone number.

Pharmacy Support Services

The Pharmacy Help Desk can assist with:

  • Prescription coverage inquiries
  • Finding a pharmacy
  • Prior authorizations for medications
  • Medication therapy management programs

CareSource Ohio Medicaid Phone Number

CareSource Ohio is a managed care plan for Ohio Medicaid. For questions or support related to your Medicaid plan, use the Member Services phone number or visit the Ohio Medicaid website. SNL Role Models: Iconic Figures & Hilarious Impressions

  • Ohio Medicaid: 1-800-324-7810

Ohio Medicaid Support

If you have questions about your Medicaid eligibility or benefits, contact the Ohio Medicaid consumer hotline.

  • Eligibility and enrollment information
  • Benefit details
  • How to access care

CareSource Ohio Behavioral Health Phone Number

For mental health and substance use disorder services, CareSource offers dedicated support. The same phone number will route you to the appropriate resources.

  • Behavioral Health Services: 1-800-488-0134

This number is also the Member Service, Provider Service, and Pharmacy Help Desk phone number.

Behavioral Health Support

CareSource provides a variety of behavioral health services, including:

  • Mental health counseling and therapy
  • Substance use disorder treatment
  • Crisis intervention services
  • Care coordination and support

CareSource Ohio Customer Service Phone Number: Tips and Best Practices

To ensure you have a smooth experience when contacting CareSource, keep these tips in mind.

  • Have Your Member ID Ready: This will help the representative quickly access your information.
  • Know Your Question: Clearly state your question or concern to save time.
  • Write Down Important Information: Note the date, time, and name of the representative you spoke with.
  • Utilize the Website and Member Portal: Many common questions can be answered online.
  • Be Patient: Wait times can vary, so patience is key.

Additional Contact Methods

In addition to phone numbers, CareSource offers other ways to get in touch:

  • Online Member Portal: Manage your benefits, find a provider, and more.
  • Email: Submit inquiries through the CareSource website.
  • Mail: Send written correspondence to the CareSource address.

Frequently Asked Questions About CareSource Ohio Phone Numbers

Here are some of the most frequently asked questions about contacting CareSource Ohio:

What is the main CareSource Ohio customer service phone number?

The main customer service number is 1-800-488-0134.

Where can I find a CareSource Ohio provider?

You can find a provider by using the online provider directory on the CareSource website or by calling the Member Services number.

How do I check the status of a claim with CareSource Ohio?

You can check the status of a claim through the online member portal or by calling the Member Services number.

What are the business hours for CareSource Ohio?

The Member Services number is available Monday through Friday, from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 12 p.m. Eastern Time.

Can I enroll in a CareSource Ohio plan over the phone?

Yes, you can enroll in a plan by calling the Member Services number. IDHS Phone Number: Find It Fast & Get Help!

Does CareSource Ohio offer telehealth services?

Yes, CareSource offers telehealth services. Contact Member Services for details.

How do I contact CareSource Ohio for pharmacy-related questions?

You can call the Pharmacy Help Desk at 1-800-488-0134.

Conclusion

Knowing the correct CareSource Ohio phone number to contact is vital for managing your health insurance and accessing the care you need. This guide provides a comprehensive overview of the various phone numbers and contact methods available, ensuring you can quickly get in touch with the right department. By utilizing these resources and following our tips, you can efficiently resolve any issues, find providers, and manage your health benefits effectively. For the most up-to-date information, always refer to the official CareSource Ohio website. Remember that the phone numbers provided are subject to change. For the latest updates, please visit the official CareSource Ohio website.

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