Acima Customer Service: Phone Number & Contact Info

Acima offers lease-to-own options, and you might need to contact their customer service for various reasons. This article provides you with the most up-to-date phone number and other contact methods for Acima customer support, ensuring you can get the help you need quickly and efficiently.

Acima Customer Service Phone Number

The most direct way to contact Acima customer service is by phone. Here's the number you'll need:

• Acima Customer Service Phone Number: (801) 297-1982

When you call, be prepared to provide your account information and a clear explanation of your issue. This will help the customer service representative assist you more effectively. According to Acima’s website, customer service hours are Monday through Friday 8:00 AM to 8:00 PM MST and Saturday 10:00 AM to 4:00 PM MST.

What to Expect When You Call Acima Customer Service

When you call Acima customer service, you can expect to speak with a representative who can assist you with a variety of issues, including:

• Account inquiries
• Payment information
• Lease agreement details
• Troubleshooting issues

To ensure a smooth call, have your account information ready and be prepared to clearly explain your issue. It’s also helpful to take notes during the call, including the representative's name and any actions they recommend.

Other Ways to Contact Acima Customer Service

While the phone is often the quickest way to get help, Acima also offers other contact methods for customer support.

Acima Website Contact Form

You can submit a request through Acima’s contact form which can be found on their website. This method is suitable for less urgent inquiries or when you need to provide detailed information. To access the contact form:

1. Visit the Acima website.
2. Navigate to the “Contact Us” or “Support” page.
3. Fill out the form with your details and inquiry.

Acima Email Support

Acima does not directly provide a customer support email address. However, using the contact form on their website is the equivalent of sending an email, as it allows you to submit detailed inquiries in writing. In our experience, using the contact form is the best way to ensure your message reaches the right department and is tracked appropriately.

Acima Mailing Address

For formal correspondence or documentation, you may need to contact Acima via mail. The mailing address for Acima is:

Acima Credit

925 W 400 S Suite 150

Lindon, UT 84042

This method is best for situations where you need to send physical documents or have a written record of your communication. — 2024 World Series: Predictions, Teams, And What To Expect

Managing Your Acima Account Online

Many common inquiries can be resolved by managing your account online. Acima’s online portal allows you to:

• Make payments
• View your lease agreement
• Update your account information
• Track your payment history

How to Access the Acima Online Portal

To access your Acima account online:

1. Visit the Acima website.
2. Click on the “My Account” or “Customer Login” button.
3. Enter your username and password. If you don’t have an account, you can register using your lease agreement information.

Tips for a Successful Customer Service Interaction

To ensure a smooth and effective interaction with Acima customer service, consider these tips:

• Be Prepared: Have your account information and lease agreement details ready.
• Be Clear: Clearly explain your issue or question.
• Be Polite: Maintain a respectful tone, even if you’re frustrated.
• Take Notes: Write down the representative's name and any important information discussed.
• Follow Up: If necessary, follow up on your inquiry to ensure it’s resolved.

Understanding Acima's Lease-to-Own Program

Acima offers a lease-to-own program, which allows you to acquire merchandise from participating retailers by making regular payments over a set period. Understanding the terms and conditions of your lease agreement is crucial.

Key Aspects of Acima's Lease Agreements

• Lease Term: The duration of your lease agreement.
• Payment Schedule: How often you need to make payments (e.g., weekly, bi-weekly, monthly).
• Total Cost: The total amount you will pay over the lease term, including fees and interest.
• Early Purchase Options: Options for purchasing the merchandise before the end of the lease term.

Acima Customer Reviews and Reputation

Customer reviews can provide insights into the experiences of others with Acima’s services. While individual experiences may vary, it’s helpful to consider overall trends in feedback. Review aggregators and consumer forums often provide a range of opinions.

Where to Find Acima Customer Reviews

• Better Business Bureau (BBB): The BBB provides ratings and reviews for businesses.
• ConsumerAffairs: A platform for consumer reviews and complaints.
• Trustpilot: Another popular review website where customers share their experiences.

Common Issues and How to Resolve Them

Some common issues Acima customers encounter include payment problems, account access issues, and questions about lease terms. Here’s how to address these issues:

Payment Issues

If you’re having trouble making a payment, contact Acima customer service immediately. They can help you troubleshoot the issue and explore payment options.

Account Access Problems

If you’re unable to access your online account, ensure you’re using the correct username and password. If you’ve forgotten your login credentials, use the “Forgot Password” option on the Acima website.

Lease Term Questions

For questions about your lease terms, review your lease agreement or contact customer service. They can provide clarification and answer any questions you may have.

Frequently Asked Questions (FAQs)

What is the Acima customer service phone number?

The Acima customer service phone number is (801) 297-1982. You can call this number for assistance with account inquiries, payment information, and lease agreement details. — Evergreen Mobile Home Park: A Comprehensive Guide

What are Acima's customer service hours?

Acima customer service hours are Monday through Friday 8:00 AM to 8:00 PM MST and Saturday 10:00 AM to 4:00 PM MST.

Can I manage my Acima account online?

Yes, you can manage your Acima account online. Visit the Acima website and click on “My Account” to log in or register. Through the online portal, you can make payments, view your lease agreement, and update your account information. — Texas A&M Vs. UTSA: Showdown Analysis & Predictions

How do I make a payment to Acima?

You can make payments to Acima online through your account portal, by phone, or via mail. Online payments are the most convenient and can be set up for automatic deductions.

What if I have a complaint about Acima's service?

If you have a complaint about Acima’s service, start by contacting their customer service department. If the issue is not resolved, you can file a complaint with the Better Business Bureau (BBB) or other consumer protection agencies.

Where can I find my Acima lease agreement?

You can find your Acima lease agreement in your online account or in the email you received when you signed up for the lease. If you can’t locate it, contact customer service for assistance.

Does Acima offer early purchase options?

Yes, Acima offers early purchase options, allowing you to buy the merchandise before the end of the lease term. Contact customer service or review your lease agreement for details on early purchase pricing.

Conclusion

Contacting Acima customer service is straightforward, with multiple options available to suit your needs. Whether you prefer to call, use the online portal, or send mail, Acima provides several ways to get the support you need. For the quickest assistance, calling their customer service number is often the best approach. Remember to have your account information ready and clearly explain your issue to ensure a smooth and efficient interaction. By understanding your lease agreement and utilizing the available resources, you can effectively manage your Acima account and resolve any issues that may arise.

Call to Action: If you have any questions or need assistance with your Acima account, don't hesitate to contact their customer service at (801) 297-1982. For online account management, visit the Acima website today.